These Purchase Conditions govern the acquisition of items through the website https://cotobajo.es (hereinafter the "Website") through which Coto Bajo sells and advertises our products.
Access to the Website grants you the status of "User," understood as anyone who uses the Website for the purpose of obtaining information about the items offered, to register, or to place an order (hereinafter, an "Order").
The items on the Website are made available to you by Coto Bajo Explotaciones Agrícolas, Ganaderas y Cinegéticas, S.A. with registered office at Finca El Gamo s/n, Carretera Almodóvar-Guadalcázar, Km 6,6 Guadalcázar, Córdoba 14130 Spain, provided with Tax Identification Number A14094650 and registered in the Commercial Registry under number Registro Mercantil de Córdoba, Tomo 784, Folio 107, Hoja nº CO-5.775 and with the following contact email: atencionalcliente@cotobajo.es
We recommend that you read these Purchase Conditions carefully before placing an Order. The use of the Website or placing an Order by any User implies full acceptance of these Purchase Conditions, the Privacy Policy, the Cookies Policy, and the Legal Notice, which are available on the Website.
If you have any questions related to the Purchase Conditions, the Privacy Policy, the Cookies Policy, or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask you to leave the Website and not place any Order. If you place an Order on behalf of a company, you should know that it will be bound by the same.
The use of the Website or making a purchase through it implies full acceptance of these Purchase Conditions, which we may modify at any time, so the conditions applicable at any given time will be those published on the Website.
The Website is freely and openly accessible, and generally does not require prior subscription or registration on the Website; however, to place an order you may be required to register beforehand.
In your use of the Website, you agree to use it, its contents, and its services in accordance with the Legal Notice, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Website, or that may in any way prevent the normal use and operation of the Website.
At Coto Bajo we make a continuous effort to keep the Website functioning properly, maintaining updated content. However, at Coto Bajo we cannot guarantee the complete availability and continuity of access to the Website, or the updating of its contents.
As mentioned, to place an Order, we may ask you to provide certain registration data or other information. By continuing with the registration you agree to:
If we have reasonable grounds to suspect that such information does not meet the above criteria, we reserve the right to suspend or cancel your account, to cancel an Order, and even to deny you current or future use of the Website. The processing of personal data you provide through the registration form will be governed by our Privacy Policy.
By using the Website you agree not to:
Additionally, when placing an Order through it, you agree to:
Your password is for your personal use and you should not share it with anyone and must not allow any other person access to restricted areas of the Website or parts of it using your username, password, or other security information.
If there is any unauthorized access or use related to your username or password, you must notify us immediately. We may cancel or block your account to protect you, Coto Bajo, or other users.
You may place Orders through the Website, for which you must accept these Purchase Conditions and the Privacy Policy.
To place an Order, you must follow the online purchase procedure and confirm your Order to complete it. After this, you will receive an email confirming that we have correctly received the Order along with all the corresponding information.
If you do not receive the Order confirmation, check that the payment has been correctly made in your bank account. If the payment is confirmed, check your junk or "spam" mail. It should be there. In any other case, do not hesitate to contact us using any of the contact methods indicated in the Customer Service section.
All personal data or information you provide us to place an Order will be processed as established in the Privacy Policy.
If you detect that there is an error in any of the data you have entered when placing the order, you can contact us using any of the contact methods indicated in the Customer Service section and we will do our best to correct it.
All Orders are subject to product availability. If there is any stock or supply issue that prevents us from sending you an item, we may offer you an equivalent alternative. If the alternative is not of your interest, we will proceed with a full refund of any amount you have paid.
The prices applicable to the products are those indicated at each moment on the Website on the date the Order is placed, and exclude shipping costs which will be added to the final order price.
The final price shows the full price, including taxes such as VAT (Value Added Tax) or any other indirect tax that may apply, as required by consumer protection regulations.
Any additional costs charged to the customer, such as shipping costs, will be clearly itemized before confirming the Order. Unless expressly stated otherwise, these prices do not include any possible taxes, fees, or additional charges that may apply depending on the destination country.
In cases where, due to the nature of the product, costs cannot be precisely itemized, the essential characteristics of the products will be detailed so that the customer can make a purchase decision with all the necessary information.
Once you have selected all the items you wish to purchase, they will have been added to your cart and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or verifying the information requested at each step; you will also be informed of the accepted payment methods. In any case, the choice of payment method is made during the purchase process on the corresponding screen at no additional cost.
If there is any unauthorized or fraudulent charge on the card used for purchases, we ask that you notify us as soon as possible through the usual contact methods so that we can take the appropriate actions.
To place an Order, you must provide a payment method. The Website may redirect you to third-party platforms to complete the payment for the Order using any of the payment methods you have selected.
The payment methods accepted on https://cotobajo.es are: Bank transfer, Debit card. Payment method providers or issuers may adopt anti-fraud measures that result in the rejection of certain types of transactions over which we have no control, so at Coto Bajo we are not responsible for the application of such security policies.
You can modify your payment methods through your account or by contacting us using any of the contact methods indicated in the Customer Service section. After each update, if it is a recurring purchase, you authorize us to continue charging you through the relevant payment method.
When making your purchase, you can indicate if you wish to receive the invoice in electronic format. If at any time you prefer to receive it on paper, just notify us through any of our customer service channels and we will send it to you at no additional cost.
At Coto Bajo, we may launch promotional campaigns or apply discounts on our products or services at any time. These campaigns will be available during the period expressly indicated in the promotion itself or while they remain published on our website.
Unless otherwise stated, promotions and discounts are for one-time use only, not cumulative with each other, and subject to availability. At Coto Bajo, we reserve the right to cancel any order if we detect an obvious error in the published price or misuse, fraud, or violation of the promotion conditions.
During the purchase process, we will inform you if the shipment can be made to the address you have provided, as well as the available shipping options and their rates, if applicable. Currently, we have the following shipping methods available:
| Shipping Method | Delivery Time | Rate |
|---|---|---|
| Standard Peninsular Shipping (Variable according to weight/kg) | 2-3 business days | From €9.10 (automatically calculated in the cart before payment) |
| Standard Shipping Germany (Variable according to weight/kg) | 7-14 business days | From €62.71 (automatically calculated in the cart before payment) |
| Standard Shipping France (Variable according to weight/kg) | 7-14 business days | From €23.26 (automatically calculated in the cart before payment) |
To complete your order, you must confirm the selected shipping method. We will do our best to deliver it within the estimated time frame and without undue delays. However, this time frame is indicative and may be affected by causes beyond our control, such as adverse weather conditions, logistical incidents, or periods of high demand, including sales, promotions, and special campaigns.
For the purposes of these Purchase Conditions, delivery or the order being delivered will be understood to have occurred at the moment you or a third party authorized by you acquires physical possession of the products, which will be evidenced by the signature of receipt of the order at the agreed delivery address.
In the event that delivery cannot be made due to the recipient's absence, the shipping agency will contact you through the usual means to inform you of the next steps to enable delivery.
Changed your mind? No problem. In accordance with European Union consumer protection legislation, you have the right to withdraw from all or part of your Order for any reason within 14 calendar days from the date of receipt.
To exercise your right of withdrawal, you can withdraw your Order here. Once the withdrawal is exercised, we will proceed with the refund as soon as possible, and in any case, within 14 calendar days. We will make the refund using the same payment method you used for the initial transaction, unless you indicate otherwise. You will not incur any costs as a result of the refund.
If you have any questions, you can contact us through the usual channels that we make available to you in the Customer Service section of these Purchase Conditions.
When making a return exercising your right of withdrawal, we will refund you the value of the Order, including delivery costs, if any, although delivery methods other than the standard one will not be included in the refund. Additionally, if you want to keep part of the Order, we will not refund the shipping costs.
We reserve the right to withhold the refund until the Order is received and to make the refund within a maximum period of 14 days from when we have received it. The refund will be made using the same payment method you used to place the Order. If you have not received the refund within this period, please contact us and we will assist you.
When making a return, we will refund the full amount of any item in an Order as long as it has not been damaged, soiled, washed, altered, or used in any way that has reduced the value of the item. Please return the item using and including all its original packaging, instructions, and other accompanying documents, if applicable.
The right of withdrawal does not apply to products that:
Is there a problem with one of the items in the Order? According to the applicable European Union consumer protection legislation, all products must be free of defects, meaning they must conform to the sales contract, be suitable for the intended use, and function like any other product of the same type.
Depending on the product and the defect the item has, we offer you the option to repair it or replace it with a new one. If this is impossible or would incur disproportionate costs, we will offer you a price reduction or a refund, as you prefer.
For 3 years following the date of receipt of the Order you may return the items in case they have a manufacturing defect, but not in cases where the defect arises from misuse of the product, improper or inadequate use, or damage caused by impacts.
To proceed with a return of a defective product, please contact us through the channels we provide.
We ask that whenever possible, you check the Orders at the time of receipt so that if there is any issue you can contact us as soon as possible and we can provide a solution.
For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service by any of the following means:
Or through the following alternative contact methods:
We will assist you and respond as soon as possible and in any case within a maximum period of one month.
The content of the Website is general in nature and has an informative purpose without guaranteeing its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.
We do our best to accurately display and describe the attributes of our products on the Website; however, the color or measurements are only approximate values, so we do not guarantee the actual measurements or colors of the item you receive as they may vary depending on the material used in its manufacture.
If you are not satisfied with the item you ordered, no problem, you can return it.
We offer you links to third-party websites, platforms, and content to provide and manage Orders, and it is your responsibility to read and accept the terms and conditions and privacy policies published on those linked websites or applications.
In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply recommendation or promotion of the linked sites or their content by us. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.
In any case, we will proceed to the immediate removal of any link when the content to which it redirects may contravene national or international law, morality, or public order. Therefore, if you consider that there is a linked website with illegal or inappropriate content, we ask you to inform us so that we can take the measures we deem appropriate.
We have adopted, and will continue to adopt, all necessary measures within our possibilities and the state of technology to ensure the proper functioning of the Website and to avoid the existence of harmful components. However, we will not be liable for damages that may be caused to you or third parties due to the inability to access the Website, as well as the presence of viruses, worms, or other harmful elements.
All products available on https://cotobajo.es comply with the safety requirements set forth in Regulation (EU) 2023/988 on General Product Safety. If you believe that any product may be dangerous because it may pose a risk to the health and safety of users, please contact us via the following email: administracion@cotobajo.es.
At Coto Bajo we allow Users who have placed an Order to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews aim to help other Users make informed decisions.
By submitting a Review, you expressly accept these Purchase Conditions, the Legal Notice, and the Privacy Policy, and you declare that:
At Coto Bajo we may review Reviews, both through automated systems and manual methods, before or after their publication. Likewise, we reserve the right to delete or reject them, in whole or in part and without prior notice, if:
Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative Reviews that meet these requirements and under the same moderation criteria. Also, you may publish only one Review per Order placed.
When we can verify that the Review corresponds to an actually placed Order, through the Order number, the email linked to the account, or another technical validation mechanism, such Review may be shown identified as verified and the User will be informed of the verification method applied.
Reviews may come from those who have contracted an Order directly on Coto Bajo or from third-party websites, in which case we may indicate their origin.
Once published, we will inform you about the criteria used to determine their order of appearance, which will be based on objective parameters such as publication date, relevance, or usefulness. Under no circumstances will the original content or rating be modified.
By submitting a review you grant us a free, non-exclusive license without territorial or temporal limitation to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and particularly also for advertising or promotional purposes.
This license does not grant you the right to remuneration and will remain valid as long as the content remains useful for the described purposes.
You may request at any time the withdrawal, anonymization, or modification of your Review by contacting atencionalcliente@cotobajo.es. You may also revoke the consent granted for its use, without prejudice to the processing already carried out in accordance with the law.
As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees issued by us. At Coto Bajo we disclaim all liability regarding their truthfulness, accuracy, or usefulness.
In the event of a fortuitous event or force majeure that prevents or delays the fulfillment of our obligations, we may be forced to suspend your Order in whole or in part. Such events shall include, without limitation: war, riots, insurrection, social disturbances, strikes of any kind, and supply problems not attributable to us.
If a fortuitous event or force majeure occurs, we will inform you within 10 days of its occurrence. If such suspension extends beyond a period of 30 days, you will have the option to terminate the ongoing Order and a refund will then be processed under the conditions set forth in these Purchase Conditions.
The illegality, invalidity, or ineffectiveness of any of the clauses that make up these Purchase Conditions shall not affect the effectiveness of the rest, provided that the rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented with others that, being lawful, respond to the purpose of the replaced ones.
These Purchase Conditions were last updated on 22/06/2026. We may review and update these Purchase Conditions at any time and will notify you by usual means, but whenever they affect material elements, they will not take effect until 14 days after publication.
Access to and use of https://cotobajo.es shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Posadas with express waiver of any other jurisdiction that may correspond to you, except in the case that you are considered a consumer, in which case the courts and tribunals of your domicile shall have jurisdiction.
